Product page shipping policy – TEDDYBOB

Free Shipping: Orders over $40 for BC, AB, ON, QC | Orders over $65 for SK, MB | Order over $120 NB, NS, PEI & NL.

US buyers, please check our new US website > TEDDYBOB.US

Shipping

Free Shipping: Over $40 (BC, AB, ON, QC), $65 (SK, MB), $120 (NB, NS, PEI, NL).
Contact us for custom all-in rate for remote locations - Remote locations refer to areas with postal codes that are more difficult to serve. If the second digit of the postal code is “0,” it indicates a remote location.
For customers in remote areas, we offer a custom all-inclusive rate for the entire order. Please allow an extra 2 to 5 days for delivery.
Due to the Canada Post strike, many packages are currently accumulating with various courier services. As a result, shipping delays are unavoidable. Please note that your order may take an additional 3–12 business days to arrive.

We appreciate your patience and understanding during this time.

If you have any questions or concerns, please feel free to contact us.
See the delivery FAQs for details on shipping methods, costs and delivery times

Payment methods

By card: Visa®, MasterCard®, American Express®, Discover® and China Union Pay®
By PayPal® and Apple Pay®
By QR Code WeChat Pay® Alipay®
Shop Pay

Returns and exchanges

All sales are final. There is no return or exchange for sold items.

Customer Support

For any issues, please email us at customerservice@teddybob.ca. We will respond within 24 hours if action is needed.

Mandarin service is available.

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