Product page shipping policy

Shipping
  • Canada Domestic Shipping within 2 to 7 business days
  • See the delivery FAQs for details on shipping methods, costs and delivery times
Payment methods
  • By card: Visa®, MasterCard®, American Express®, Discover® and China Union Pay® 
  • By PayPal® and Apple Pay®
  • By QR Code WeChat Pay® Alipay®
  • Shop Pay
Returns and exchanges 
  •  All sales are final. There is no return or exchange for sold items.

Customer Support

For any issues, please email us at customerservice@teddybob.ca. We will respond within 24 hours if action is needed.

Mandarin service is available.