Contact Us

You can contact us directly here by leaving us a message.

Whatever your question or concern, we're here to help. Our customer service representatives speak English and Mandarin, if necessary.

If you're a US Buyer, please list the products and quantities you want to purchase. And then provide the receiver's full name, full shipping address, phone number, and email address. With these info, we can quote the total price (including shipping) and provide the quote to you. Once you accepted the quote, we will formally send you an invoice to complete the purchase.

Please note, by completing the purchase, you agree to our terms and return policy.

We guarantee all products shipped to you are brand new.

You could connect with us with WeChat, too!

Here's our WeChat ID: teddybob_inc

Or connect us with phone, 1-778-522-8228

Our Business Hours are:

Monday to Friday

12:00 pm to 8:00 pm EST

9:00 am to 5:00 pm PST

We are closed in the weekends and holidays.

5199 Brighouse Way, Richmond BC V7C 0A7